As Seen On News 5

Feb 1, 2012 12:35 AM by John Romero

Pikes Peak Region leads state in HOA complaints

There are some new figures in a study done by the Colorado Division of Real Estate on complaints against homeowner's associations. It looks like the biggest complainers are right here in our own back yard.

Although the Colorado Springs region is one of the smallest in the state, El Paso County and the surrounding areas accounted for 21% of the total HOA complaints made to the State Regulatory Agency in 2011. The biggest complaint were towards he association's themselves. "A third of all complaints relates to transparency of the HOA." explains Aaron Acker, the HOA Information Officer for the Colorado Division of Real Estate, "i.e... The homeowners understanding specifically what's going on in their association."

It seems many home owners simply can't get to their HOA records. When they can it doesn't seem to be an easy process. "A lot of complaints that homeowners weren't being given access to records and that it was an unduly and arduous process for them to get the records." explains Acker.

Christine Thompson is one of those with a bone to pick. She and her partner live in a north side Colorado Springs town home with 4 kids. She's lived there for 9 years but just recently began receiving letters from her HOA. "It's very frustrating and it's very aggravating." she says, "They're telling us that our kids are climbing trees, throwing rocks in the parking lot and riding their bikes on the grassy areas. My kids don't have bikes."

Thompson says she's at her wits end with the letters. She believes the HOA is going too far/. "We want kids to be kids. We want them to run and play." she says, "We want them to have fun while it's daylight outside." And she's not alone, especially in this city.

CLICK HERE if you'd like to see a copy of the Colorado Division of Real Estate study.



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